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Citizen Assistance Centre
Address: Avenida Fernão Magalhães, 1862-1º, 4350-158 Porto
Tel.: +351 707241107
Description: The following institutions are represented in this location: ADSE - Direcção-Geral da Protecção Social aos Funcionários e Agentes da Administração Pública; Agência para a Modernização Administrativa, IP; Águas do Porto; Autoridade para as Condições de Trabalho; Caixa Geral de Aposentações; Caixa Geral de Depósitos; CTT; Direcção-Geral da Administração da Justiça; Direcção-Geral da Segurança Social; Direcção-Geral dos Impostos; EDP- Energias de Portugal; EDP Gás; Governo Civil; Instituto da Mobilidade e dos Transportes Terrestres, IP; Instituto da Segurança Social; Instituto do Emprego e Formação Profissional; Instituto dos Registos e do Notariado, IP; Portugal Telecom; Sociedade de Transportes Colectivos do Porto; Zon TV Cabo, SA. In addition to the entities listed, this shop has a Multiple Service Station (PAM) which carries out various services, provided by several entities, at one desk.
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CNAI - Immigrant Support Centres
Address: Rua do Pinheiro, 9, 4050-484 Porto
Tel.: +351 222073810
Fax: +351 222073818
Description: The Centros Nacionais de Apoio ao Imigrante (CNAI) were created in 2004 to respond to some of the difficulties felt by immigrants in their integration process in Portugal. ACIDI created a centre which brought together various services, institutions and Support Offices for the Immigrant, such as Serviço de Estrangeiros e Fronteiras (SEF), Segurança Social (SS), Autoridade para as Condições de Trabalho (ACT), Conservatória dos Registos Centrais (CRC) and Ministério da Educação (ME). The CNAI's also have specialised departments, such as Gabinete de Apoio ao Reagrupamento Familiar (GARF), o Gabinete de Apoio Jurídico ao Imigrante (GAJI), Gabinete de Apoio Social (GAS), Gabinete de Apoio à Habitação (GAH), Gabinete de Apoio ao Emprego (with two areas, one for the coordination of the GIP Imigrante Network - Gabinete de Inserção Profissional - and the other specialised in the area of Entrepreneurship), Gabinete de Apoio ao Imigrante Consumidor (GAIC) and Gabinete de Apoio à Qualificação (GAQ).
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Gabinete do Munícipe
Gabinete do Munícipe
Address: Praça do General Humberto Delgado, 266, 4000-286 Porto
Tel.: +351 222090400
Fax: +351 222097001
Description: The Gabinete do Munícipe facilitates the relationship the citizen has with the Council through an Integrated Multi-channel Service. It translates into the centralisation / integration of face-to-face, Web and telephone service channels, namely through the standardisation of forms of service and access to information and the assumption of a dual role: that of "Municipal Ombudsman" (because he acts as the representative of the interests of the citizens of the Municipality) and the "Player" (because from the identification of nonconformities and trouble spots, he interacts with the various services for their resolution).
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Junta de Freguesia da Foz do Douro
Address: Rua de Corte Real, 25, 4150-235 Porto
Tel.: +351 226180513
Fax: +351 226171998
Description: The Municipality of Foz do Douro has an area of 3 km2 and approximately 13,000 inhabitants. The Local Council provides the following services: issuing documents, declarations and certificates, proof of identity and justifying administrative documents, certification of photocopies and normal photocopies, licensing and registration of cats and dogs; other services rendered to the community. It has remodelled its internet website with the objective of providing a set of new contents for its visitors.
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Junta de Freguesia da Sé
Address: Rua de Augusto Rosa, 198, 4000-098 Porto
Tel.: +351 222007920
Fax: +351 223326361
Description: Sé, one of the four municipalities which make up the Historical Centre of Porto, occupies an area of 0.4 square kilometres and has about 8000 inhabitants. The Local Council provides the following services: issuing documents, declarations and certificates, proof of identity and justifying administrative documents, certification of photocopies and normal photocopies, licensing and registration of cats and dogs or other services rendered to the community.
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Junta de Freguesia da Vitória
Address: Praça de Carlos Alberto, 52, 4050-157 Porto
Tel.: +351 222073560
Fax: +351 222073569
Description: Municipality with approximately 4000 inhabitants which neighbours Miragaia, Santo Ildefonso, Cedofeita, Sé and S. Nicolau.
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Junta de Freguesia de Campanhã
Address: Praça da Corujeira, 202, 4300-144 Porto
Tel.: +351 225898590
Fax: +351 225898599
Description: The municipality of Campanhã, located in the Eastern part of the city, has a residential population of about 39,000 people. The Local Council provides the following services, among others: issuing documents, declarations and certificates, proof of identity and justifying administrative documents, certification of photocopies and normal photocopies, licensing and registration of cats and dogs.
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Junta de Freguesia de Lordelo do Ouro
Address: Rua de Serralves, 10, 4150-701 Porto
Tel.: +351 226166910
Fax: +351 226185263
Description: With a population of 22,421 inhabitants, the Municipality of Lordelo do Ouro spreads out over 3.4 Km2 and is located in the western part of the city of Porto, and is geographically delimited to the North by the municipality of Ramalde; by the river Douro to the south; to the East, by the municipalities of Massarelos and Cedofeita and lastly, to the west, by the municipalities of Aldoar and Foz do Douro. The Local Council provides the following services, among others: issuing documents, declarations and certificates, proof of identity and justifying administrative documents, certification of photocopies and normal photocopies, licensing and registration of cats and dogs.
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Junta de Freguesia de Massarelos
Address: Rua do Campo Alegre, 244, 4150-169 Porto
Tel.: +351 226061020
Fax: +351 226061029
Description: With an area of 2 km2, it has about 9000 inhabitants and is divided between the traditional riverside area and another more modern area where we highlight Praça da Galiza and its surrounding area. The Palácio de Cristal, the Douro riverside and the Boavista roundabout are some of the most important points in the municipality. The Local Council provides the following services, among others: issuing documents, declarations and certificates, proof of identity and justifying administrative documents, certification of photocopies and normal photocopies, licensing and registration of cats and dogs.
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Junta de Freguesia de Miragaia
Address: Campo Mártires da Pátria, 22 , 4050-365 Porto
Tel.: +351 223391980
Fax: +351 223391989
Description: It has an area of 0.49 km² and 2810 inhabitants. The Local Council provides the following services, among others: issuing documents, declarations and certificates, proof of identity and justifying administrative documents, certification of photocopies and normal photocopies, licensing and registration of cats and dogs.
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